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Background

 

Zellco Cellular is a communications company that operates predominantly as a manager of post-paid airtime on behalf of the largest GSM operator (geographical coverage) in Zimbabwe; Net- One. Zellco Cellular has also established footprints in the Pre-paid airtime and handsets markets. Zellco Cellular was established in 1996 having been awarded the service provider contract by Net-One. This was after an intensive study and evaluations of the then rapidly expanding South African Cellular industry along which the Zimbabwean mobile sector was eventually modeled. The competencies acquired through this intense preparatory work not only ensured phenomenal organizational growth but ongoing customer satisfaction over the years. Due to its strong technical background, Zellco Cellular is in a position to be the forerunner in mobile telecommunications packages, solutions and services, and is always responsive and in conformity to the demands of the mobile market.

Our Vision and Mission:

To be the most preferred service provider in Zimbabwe and the SADC region.

  • Our Market - We aim to be market leaders in the provision of cellular services in Zimbabwe and the SADC region.
  • Clients/Customers - We promise to meet our client's needs by delivering unmatched quality services.
  • Our People - We shall create an environment, which allows people to be innovative and highly creative to better serve our customers.
  • Our Shareholders - We shall prosper as business thus giving our shareholders the required return on investment.
  • Our Business Principles - We shall in all our business interactions be guided by the principle of integrity, professionalism and good corporate citizenship.
  • Our Core Business - We market and sell Net One products and services. Our core business being the delivery of contract airtime/line packages. Our Contract packages are designed to meet the divergent and diverse customer/segment requirements throughout Zimbabwe. Backed by a whole menu of value added services (e.g. Short Message Service, Voicemail, Call Line Identification, Conference Calling, Fax and Data Services, One Info etc), superior network coverage and unmatched customer service standards, the Zellco Contract lines are probably the most preferred packages on the market to date. Please refer to our home page for all the available Contract packages. In line with our adopted one stop shop thrust, we also supply related mobile telecommunications equipment (Mobile Handsets, Accessories, Recharge cards) and Fixed Wireless Terminals with the related solutions for both individual and corporate customers.